You have two main options available when you want to remove wine from your cellar:
- Collect it yourself or
- Have it delivered by us for a nominal charge.
Either way you will need to place a delivery or collection instruction in advance. You can do this using our online cellar management system.
Deliver / collect order
Using our website is the easiest way to remove some or all of your wine. All you need to do is log into your online account, select the wines you would like to take out (sorting by the case or bottle) - and select “remove from cellar”. Your instruction is then sent straight to the cellar. Your inventory is automatically updated when the wine has left the site.
You will receive an email when the wine is ready for your collection or when the wine has been dispatched from the site.
Include your client number in all correspondence as it helps us process your instruction quickly.
Cellar - delivery service
Wine Ark uses their nominated couriers to perform most deliveries. When requested, the delivery fees are simply added to your next account. A minimum of 2 days notice is required for all metro deliveries. Please allow at least a week for interstate and intrastate.